Customer Reviews
Customer Reviews
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AMAZINC experience here. The staff were very knowledgeable and ready to help. I had used a similar couch while at an AirBB in Toronto and fell in love with it, I was looking everywhere for a similar modular-type couch until I came across this place. Only negative is that the area is not too user friendly (no clear parking stalls and a very industrial neighbourhood) but I felt safe and there was good store signage.
AMAZINC experience here. The staff were very knowledgeable and ready to help. I had used a similar couch while at an AirBB in Toronto and fell in love with it, I was looking everywhere for a similar modular-type couch until I came across this place. Only negative is that the area is not too user friendly (no clear parking stalls and a very industrial neighbourhood) but I felt safe and there was good store signage.
[Allison Kolynchuk]
I was initially a bit skeptical about purchasing a couch from a newer business, but I couldn’t have been more wrong. When I visited the warehouse, I received outstanding customer service from Ray. He walked me through all the different options available and even demonstrated how the couch I eventually chose could unfold into a bed.
I was initially a bit skeptical about purchasing a couch from a newer business, but I couldn’t have been more wrong. When I visited the warehouse, I received outstanding customer service from Ray. He walked me through all the different options available and even demonstrated how the couch I eventually chose could unfold into a bed.
When it turned out the box wouldn’t fit in my vehicle, they arranged same-day delivery and even helped bring the heavy box into my home.
When it turned out the box wouldn’t fit in my vehicle, they arranged same-day delivery and even helped bring the heavy box into my home.
Between the fair pricing, excellent product quality, and top-notch customer service, I’ll definitely be returning to Sofix Furniture for future purchases.
Between the fair pricing, excellent product quality, and top-notch customer service, I’ll definitely be returning to Sofix Furniture for future purchases.
[Carla Ocampo]
Great shopping experience with Sofix! I bought a sofa set and a massage chair — both are excellent value for money. The quality is impressive, and they look great too. They also offered free delivery, which was a big plus. Special thanks to Ray from customer service — he was very attentive and helpful throughout the whole process. Highly recommend Sofix for anyone looking for good quality furniture at a great price!
Great shopping experience with Sofix! I bought a sofa set and a massage chair — both are excellent value for money. The quality is impressive, and they look great too. They also offered free delivery, which was a big plus. Special thanks to Ray from customer service — he was very attentive and helpful throughout the whole process. Highly recommend Sofix for anyone looking for good quality furniture at a great price!
[Ken Wang]
About Us
About Us
At Sofix Furniture, we specialize in creating comfortable and affordable living solutions designed to fit every lifestyle. Our signature compressed sofas are crafted for easy transport and setup without compromising on quality or style, making them a perfect choice for modern homes.
In addition, we proudly offer a selection of massage chairs and other innovative home essentials that bring relaxation and convenience right into your living space. Whether you’re furnishing a cozy apartment, a family home, or setting up a lounge area, Sofix Furniture provides durable, stylish, and budget-friendly options.
Our mission is simple: to help you live well and spend less, transforming everyday spaces into places of comfort and joy.
FAQ
FAQ
Do you provide International delivery?
Yes, we provide international delivery. Shipping fees and delivery times may vary depending on the destination. Please contact us for more details.
How do I return an item?
You can return an item within 30 days of purchase as long as it is in its original condition and packaging. Please contact our customer service team to request a return authorization and shipping instructions. Once we receive and inspect the item, we will process your refund or exchange promptly.
What is your returns policy?
We accept returns within 30 days of purchase, provided the item is unused, in its original condition, and with all packaging intact. Once your return is approved and received, we will issue a refund or exchange. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How do I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to the courier’s website. You can use this tracking number anytime to check the real-time status of your delivery. If you need further assistance, our customer service team is happy to help.
How can I contact your couriers?
For delivery updates or specific courier arrangements, please contact our customer service team directly. We will coordinate with the courier on your behalf and provide you with the latest tracking details and support.
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